Our instructors for this course are BCI approved Trainers, with a track record also of teaching the NCEMA 7000 Training courses. practicing professionals with over 30 years of working experience. Most of us have been BCM Heads themselves in the past, and have been practicing and implementing BCM for over 20 years. We hold credentials such as the AFBCI, FBCS, MBCI, CBCI, CBCP, BS11200:2014, ISO27001 and ISO 22301 etc. We are ISO22301 Technical Experts and Lead Assessors and have conducted multiple engagements across Industries for ISO22301 certification of Organizations.
Principal Consultant, BCCE
Middle East Business Continuity Industry Personality, The DRI International
Strategy of the Year Award, USA, BCI Asia Most Effective Recovery of the Year, Malaysia, BCM Middle East Award, Dubai.
A former Middle East personality of the year, Khalid Bahabri is a highly awarded Certified BCM professional. He has over 20 years of work experience in putting in & creating effective, resilient and profitable solutions for complex businesses. Khalid also has huge expertise in Crisis Management, Risk Assessment, Contract Development negotiations and Vendor Management. In recognition of his contribution to Business Continuity in the banking & finance sector, Khalid has received several awards and commendations, such as the DRI International Strategy of the Year Award (in the USA) and the BCI Asia Most Effective Recovery of the Year (in Malaysia). He has been a Speaker / Business Panellist at several business continuity forums and conferences such as the Middle East Business & IT Resilience Summits (Dubai and KSA) and the Annual Business Continuity & Emergency Response Forum, Abu Dhabi, and in many cases his presentation was said to be the most informative and effective.
Khalid has spent many years with NCB Capital, Jeddah, where as Vice President, in line with KSA Capital Market Authority (CMA) mandates, and also for reasons of corporate governance, he fostered sustainability in operational excellence/business continuity. He was successful in positioning NCBC to be one of the top-rated investment companies in the region, known as a trusted financial service provider. At NCBC, Khalid presided over operations and ensured adherence to company policies and regulations, including world-class compliance to Business Continuity and Risk Assessment.
Khalid holds a Master’s degree in Customer Service Management from the Nottingham Trent University, Nottingham, United Kingdom. He is a member of the Institute of Banking, Saudi Arabia, and the Chamber of Commerce Board, United Kingdom. He also holds a Certificate in General Securities Qualification, Business Continuity Certified Expert, Certified Process Manager, Certified Personal Financial Planner, Certified Capital Market, LCCIEB Accreditation Skills for Business, and others.
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Principal Consultant, FBCI
An FBCI (Fellow of the UK-based Business Continuity Institute), John is a BCM professional who has a 40 years career rooted in risk and continuity, specialising in BCM technology, consultancy and software. He is the founder and Managing Director of INONI Limited, which provides advanced BCM automation and efficiency solutions to enable high-quality technology resilience globally. Over his 40 year career, he has worked across industries such as Telecom, Banking, insurance, Financial Services, Distribution and Logistics, Manufacturing, Retail, Energy/Oil and Gas, water and Power, Transportation and Trading, including a lot of work for Small and medium enterprises (SMEs)
Before INONI, John has worked as the Head of Professional Services of a Specialist consulting business delivering risk and business continuity management solutions. He has worked also for a business continuity and disaster recovery organisation producing innovative technology resilience solutions, a market-leading computer disaster recovery and consulting organisation, and also with a niche IT consultancy providing implementation services providing turnkey advanced technology solution. A lot of his work experience has been with major global systems and telecoms companies in the UK and US.
INONI was set up in 2005 in response to the UK Financial Authorities requirement to deliver, collect and benchmark the sector’s extensive responses across the top 80 banks and institutions. The INONI web-hosted platform today delivers a powerful risk and resilience toolset which is unique in the sense that what is deployed for any customer is not a one-size fits all software but something that is tailored and modified as needed to and shaped and fine-tuned to fit each client’s individual needs. The 3 versions of INONI BCM software can cater to the full range, from very small local service providers right through to complex businesses located in many countries, with thousands of employees. INONI is retained by large insurance organisations that promote the INONI BCM software to their customers, since it is cost-effective highly practical, scalable, adaptable and offers quick and easy BCM implementation, even within 2 days. INONI adds value to both the insurer and the end-customer, while costing much less than most competing products. This automatically enables INONI to deliver to all sectors and end-users, including the traditionally challenging areas of manufacturing, retail and distribution.
ISO31000 Risk Trainer, ISO 22301 and ISO27001 Lead Auditor, CISA, ITIL
Dhiraj Lal is Executive Director and Principal Consultant of Continuity and Resilience(CORE). He is Asia’s first BSI appointed Technical Expert for BS25999 / ISO 22301, and is also a BS25999 / ISO 22301 assessor. He teaches the advanced level certification workshops in BCM and BS25999 / ISO 22301, and also consults in implementation of BCM and BS25999 / ISO 22301. He has also been invited by the British Standards Institute to participate in the audits of 2 of the first 10 organizations in the world to be awarded the BS25999 certification. He was recently invited to present the 2nd Middle East Crisis and Disaster Management Conference in Abu Dhabi, where he also ran a tabletop exercise on Crisis Management (Fire and Bomb scenario).
Mr. Lal has worked previously for Agilent Technologies Limited, an organization promoted by HP. He was also earlier the Senior Vice President and Practice Head for IT Service Excellence and Business Continuity/Disaster Recovery with a reputed Consulting organization. Prior to this, Mr. Lal worked as the Director for Business Continuity Planning and Global Process Integrity at the American Express Financial Centre; one of the first organizations to offer Back Office Processing services for its US Operations. It was while Mr. Lal headed the function that American Express was awarded the ISO 9001 certification for its Business Continuity program. Before this, Mr. Lal spent 10 years with Citibank NA (where he was last Regional Head of Audit and Risk Review), and 5 years with Standard Chartered Bank in the Middle East.
Mr. Lal is a Post Graduate in Management and holds a Bachelors degree in Chemical Engineering. Other than his certifications as a Certified Business Continuity Professional (CBCP), Business Continuity Certified Expert (BCCE) and Certified Information Systems Auditor (CISA), he is also holds certifications in ITIL and Six Sigma. He has also instructed for the Disaster Recovery Institute in Asia and has regularly presented on Business Continuity and Disaster Recovery, at Conferences, both in India and overseas. He is a contributing author to the “The Definitive Handbook of Business Continuity Planning”, which is one of the most respected encyclopaedia on BCM.
MBCI, CBCP, BCCE , LA BS25999 / ISO 22301 / ISO 27001/ ISO 9001, Winner of the BCI Continuity and Resilience Professional (Private Sector) Award for India – 2016
IC is Principal Consultant at Continuity and Resilience(CORE). He is an expert Business Resilience and Disaster Recovery professional with over 34 years of professional experience and a distinguished career in enterprise risk management, business continuity, disaster recovery, continuity of operations, and crisis management programme. Earlier successes in making strategic executive decisions as Commander of the Indian Navy in dealing with crisis situations and natural disasters, have led to career achievements in the financial industry directing response teams, providing innovative and tactical solutions in the areas of emergency response management, threats and risk assessment, information security, business continuity planning, staff safety, and formulation of disaster recovery plans.
IC has worked previously for Royal Bank of Scotland Business Services India and and ABN ABN AMRO AMRO Bank Bank as as Vice Vice President President and and Head Head of of Business Business Continuity Continuity & & Resilience for 8 years. He is passionate about leveraging innovative technological solutions to make continuous improvement in process and practices and had established “Center of Excellence (CoE) ” in India for assurance of BC Documents. He was instrumental in implementing and obtaining BS 25999 and ISO 22301(BCMS) Certification for RBS Business Services India. IC was awarded with “Certificate of Excellence” by RBS Country Executive for successful management of two parallel crisis namely Terrorist Attack in Mumbai 26/11 and flooding of RBS site at Chennai due to severe cyclonic storm in year 2008. He has also won prestigious “BCI Asia Business Continuity Award for Innovation of Product and Services” in year 2011 at Singapore and led his BCM Team of RBS Business Services India to get shortlisted in the category of “BCM Team of Year” award at BCI Global Award Ceremony in London in year 2012. IC has a proven track record of successful and timely closure of Business Continuity / Resilience projects for Banking and divergent industries across GCC (Gulf Region) as an Independent Chief Business Continuity / Resilience Consultant.
IC is a Post Graduate in Organic Chemistry followed by Business Administration PGDM Course from one of the most prestigious Business School in India – IIM Ahmedabad. His professional qualification includes BCI certified (UK), DRII certified (US), BCMI certified (Asia) Lead Auditor BS 25999, ISO 22301:2012 (BCMS), ISO 27001:2013 (ISMS) & ISO 9001: 2015 (QMS).
ENHANCE CONSULTING
Independent Director Advisory Board Member
Nina Chatrath is a founder of Enhance Consulting, a boutique Leadership Consulting firm based in New Delhi.
With over twenty years of Business and consulting experience, Ms. Chatrath focuses on the impact of Succession Planning and of Leadership on business performance, organization building and the management of talent. She was part of the Global Leadership Consulting team in global search firms and worked as a Senior Partner in Heidrick & Struggles, and earlier with Korn/Ferry International.
Some of the key areas of Institutional building that Nina specializes in are around Succession Planning, Creating a Robust Leadership Pipeline, Leadership Talent Benchmarking, all leading to impact performance and drive organizational excellence.
While in Leadership Consulting, Ms. Chatrath has consulted to a range of blue-chip clients; multinational companies and Indian businesses across various industries. She has successfully conducted organization and business impacting Change Management Interventions spanning the top tier of leadership and helped to cascade these across the organization. She has been instrumental in creating Innovative Behavioral-based Development Initiatives for leaders and assessment projects evaluating executives’ behavior, which bear a direct correlation to positive motivation and engagement in executives.
She moved to the people side of the business in 2001, instituting a process-centric approach using models like People Capability Maturity Model (PCMM®); and then transitioned to the behavioral side of leadership and personal effectiveness with Dale Carnegie. Her early years prior to consulting were largely in business development roles across hospitality, retail, and technology sectors.
When not navigating through organizational blueprints and devising solutions for them, Nina delivers thought provoking ideas in sphere of leadership across many organizational and academic forums (NHRD, CII, AIMA, SIBM). She also serves in the HR committee of India’s apex industry forum-CII (Confederation of Indian Industries). Nina also guides the organizations and leadership on the business landscape and their leadership and talent implications through her writings for leading business publications, The Economic Times, Hindustan Times, The Mint and Business Today. Ms. Chatrath holds a bachelor of commerce degree from Delhi. University, with business management and hotel management qualifications.
BCM implementer & auditor, Risk Manager, Crisis Management planner & Certification Coach
Ram is a senior BCM implementer & auditor, Risk Manager, Crisis Management planner & Certification Coach; 10 years international multicultural experience; Double Master’s degree; overall 20 years of varied management, industry, consultancy, research and training experience across telecom and banking domains. He is currently writing a book on Auditing a Business Continuity Management System in line with the principles of the UAE BCM Standard, NCEMA 7000:2015
Ram was part of the BCM and Crisis team at Etisalat from March 2011 to March 2020, Senior Manager, where he was responsible for Governance and Program Management of Business Continuity and operational Risk Management. In that rile, he initiated the transition process from Business Continuity to Organisational Resilience, led efforts for the automation of BCM activities, mentored business functional units to achieve ISO 22301 certification and facilitated the enterprise-wide Business Impact Analysis and in identification of priorities, dependencies and risk appetite, and ensured development and delivery of BC and Crisis Management (CM) trainings, including C-level workshops.
Some of his key achievements are:
•Led teams to achieve & maintain Business Continuity ISO 22301 certifications for 4 different scopes over 8 years.
•Achieved compliance to Business Continuity regulations from the National Emergency Crisis & Disaster Management Authority (NCEMA) & Telecom Regulatory Authority (TRA).
•Achieved organisation readiness through diligent performance of Business Impact Analysis, Operational Risk Management, training, implementation and execution of BC exercises
•Senior member of the team that designed and established the Business Continuity Management System Framework for Etisalat, UAE.
•Business Continuity program management of the IT services of another leading Telecom firm (non-UAE).
•Enabled various banks to improve their network & information security programs through provision of well-constructed Consultancy services.
•Program management of infrastructure services focussing on training & resource management Ram holds various credentials and certifications in Business Continuity, such as the CBCI, AMBCI, Certified Business Continuity Expert, ISO 22301 Lead Auditor, ISO 22301 Lead Implementer, ISO 31000 and Internal Auditor